Passenger Conduct and Rules

Your Rights

  • To have a safe, comfortable and clean bus
  • To have a courteous and knowledgeable bus operator
  • To be provided with bus service that operates on schedule
  • To have easy access to accurate schedule information
  • To be treated with dignity and respect by all HTA employees

Your Responsibilities

  • Have exact change, pay the correct fare, and show proper identification when required
  • Obey all posted rules, regulations, and ordinances
  • Respect other passengers and the bus operator
  • Avoid stowing bags and other items on seats
  • Keep aisles clear from obstruction
  • Help keep the bus clean and free of trash, spills, and graffiti

Your Conduct

  • No smoking or using e-cigs/vapor pens in buses, anywhere in a transit facility, or bus stops unless in a designated smoking area -Smoking within 25 feet of a bus shelter is prohibited
  • No playing loud music or creating loud noise
  • Harassing behavior will not be tolerated
  • No littering or spitting
  • No consuming of an alcoholic beverage or being in possession of an open alcoholic beverage
  • Persons involved in unauthorized or illegal activities are subject to prosecution and/or removal from all Humboldt Transit Authority Buses for a minimum of 30 days, up to permanent suspension
  • No eating or drinking on the bus
  • Shirts and shoes must be worn on the bus

Your Safety

  • Get to the bus stop at least five minutes early. If you’re sitting on a bench, stand when you see the bus approaching and signal the driver to stop
  • Never walk directly in front of or behind a bus. The operator and other drivers may not see you
  • In slippery winter conditions, take extra care getting on and off the bus
  • As your stop approaches, ring the chime or pull the signal cord located along the interior windows
  • Exit through the rear door
  • Children 10 years old and older can ride our buses by themselves, under the age of 10 need to be accompanied by an adult.

See all Humboldt Transit Authority’s rules on passenger conduct