Dial-A-Ride Service is an origin-to-destination shared-ride transportation for individuals who are unable to use public transportation, either all of the time or some of the time, because of a disabling condition. It is a shared-ride service that compliments fixed route bus services. This guide is designed to help you understand the service and your responsibilities while using it.
The ADA Paratransit service provider is Humboldt Dial-a-Ride. Services are available on a prearranged basis for any trip purpose within the designated service areas. You must apply to be verified as an eligible ADA paratransit rider through Humboldt Transit Authority Accessible Services Department.
Who is eligible?
Individuals interested in utilizing Dial-A-Ride must be registered and certified eligible by Humboldt Transit Authority before using the services.
The ADA Dial-a-Ride application requires healthcare verification. Please choose a healthcare professional that can best document your abilities (medical doctor, physical therapist, occupational therapist, social worker, nurse, etc.) To register for these services, call HTA office at(707) 443-0826 or fill out the Dial-a-Ride Application
Hours of Service
Monday – Friday: 6:00am – 7:00pm
Saturday: 7:30am – 5:00pm
Dial-a-ride Service Areas
Dial-a-Ride service is available in the communities of Eureka, Arcata, McKinleyville, Old Arcata Road, Manila Samoa, Humboldt Hill, King Salmon, Fields Landing, and College of the Redwoods.
How to use Dial-A-Ride
The Americans with Disabilities Act (ADA) of 1990 requires that all public transportation agencies like Humboldt Transit Authority (HTA) to provide specialized transportation that is comparable to the public transit bus service for individuals who are unable, due to a disability, to ride public transit. HTA follows the guidelines defined by the U.S. Department of Transportation and the U.S. Department of Justice to determine eligibility. [Section §37.123(e)(1,2,3) of the ADA regulations]