Fare Consolidation Across All Routes

Dear Valued Riders,

We are excited to announce an important update aimed at making your experience using public transit even more convenient! Starting November 1, 2024, we will be consolidating our fares across all our transit services. This initiative is designed to streamline fare structures, simplify payments, and provide more consistent pricing across all regions. This change does not apply to Dial-a-Ride or Flex Microtransit.  

New Fare Structure:

We’ve made it simpler to choose the fare that works best for you. The following fares will apply across all our fixed route bus service:

  • Single Ride: $2 regular
  • Tap to Pay: $2 for 2 hours. Free transfers on all system for a 2-hour period
    • Must use a contactless-enabled Visa or Mastercard.
  • Day Pass: $5 (unlimited rides for the day)
  • Week (7-Day) Pass: $15 (unlimited rides for 7 days)
  • Month (31-Day) Pass: $50 (unlimited rides for 31 days)
  • $10 and $20 Stored Value Cards
    • $2 per ride
    • $1 reduced fare per ride for the following passengers:
      • Seniors Aged 62+
      • Youth Aged 3 – 17
      • People with a disabled person Transit ID card

What does this mean for you?

  1. Unified Fare Across All Services: Whether you’re riding to Eureka, Willow Creek, or Ukiah the same fare structure will apply.
  2. Convenient Options: Choose from a range of passes that suit your individual needs—whether it’s a one-time trip or unlimited rides over a longer period.
  3. Seamless Transfers: When using a day, week, or month pass transferring between different routes will be easier than ever and will not require an additional fare.

Benefits to You:

  • Savings and Flexibility: For frequent travelers, passes like the Day, Week, and Month options offer significant savings and convenience.
  • Simplicity: You no longer have to worry about different fares for different services. A single fare system now covers all of our routes.
  • Faster Service: The simplified fare structure will help reduce boarding times and make the entire transit system more efficient.

What Should You Do Next?

  1. Select Your Fare Option: Decide whether a cash fare, tap to pay, Token Transit phone app, or a pass best suits your commuting habits.
  2. Keep Using Your Current Passes: If you have any passes from before this change, they will work on all routes.
  3. Learn More: Visit hta.org for more details about the new fare structure.

We’re confident that this change will make your travel experience smoother, more affordable, and easier to navigate. We look forward to serving you under this streamlined fare system! Thank you for your continued support and we look forward to seeing you on board! 

Download links for letter above:  New Fares Letter English  New Fares Letter Spanish