Passenger Conduct and Rules

Your Rights

  • To have a safe, comfortable and clean bus
  • To have a courteous and knowledgeable bus operator
  • To be provided with bus service that operates on schedule
  • To have easy access to accurate schedule information
  • To be treated with dignity and respect by all HTA employees

Your Responsibilities

  • Have exact change, pay the correct fare, and show proper identification when required
  • Obey all posted rules, regulations, and ordinances
  • Respect other passengers and the bus operator
  • Avoid stowing bags and other items on seats
  • Keep aisles clear from obstruction
  • Help keep the bus clean and free of trash, spills, and graffiti

Your Conduct

  • No smoking or using e-cigs/vapor pens in buses, anywhere in a transit facility, or bus stops unless in a designated smoking area -Smoking within 25 feet of a bus shelter is prohibited
  • No playing loud music or creating loud noise
  • Harassing behavior will not be tolerated
  • No littering or spitting
  • No consuming of an alcoholic beverage or being in possession of an open alcoholic beverage
  • Persons involved in unauthorized or illegal activities are subject to prosecution and/or removal from all Humboldt Transit Authority Buses for a minimum of 30 days, up to permanent suspension
  • No eating or drinking on the bus
  • Shirts and shoes must be worn on the bus

Your Safety

  • Get to the bus stop at least five minutes early. If you’re sitting on a bench, stand when you see the bus approaching and signal the driver to stop
  • Never walk directly in front of or behind a bus. The operator and other drivers may not see you
  • In slippery winter conditions, take extra care getting on and off the bus
  • As your stop approaches, ring the chime or pull the signal cord located along the interior windows
  • Exit through the rear door

See all Humboldt Transit Authority’s rules on passenger conduct