Humboldt Transit Authority News
January 15, 2021
The CDC’s general guidance for stopping the spread of germs through sneezes or coughs:
- Use a tissue to cover your mouth and nose when you cough or sneeze.
Still use a tissue, even if you’re wearing a mask as an extra protective layer outside the mask to prevent transmission.
• Carry extra masks with you in case the one you’re wearing gets soiled after you cough or sneeze into it. If you need to replace your mask or wipe your nose with a tissue, be sure that you are as isolated as possible from others. Masks aren’t fail-proof, especially if you’re not wearing it properly.
• Throw used tissues or soiled masks in the trash.
- Remember to immediately sanitize your hands or use bus sanitizing stations after blowing your nose, coughing or sneezing.
Masks must be worn at all times in accordance with Humboldt County Public Health Orders
December 3, 2020
Riding HTA During COVID-19
Humboldt County Moved to Purple COVID-19 Tier, bringing new restrictions, more rigorous cleaning procedures, and required face coverings among changes made in response to COVID-19.
HTA remains committed to safeguarding the health and safety of our customers and staff, as our community continues to work together during this pandemic. Our team continues to diligently monitor the Coronavirus outbreak, and we look to provide timely communication and updates to all HTA Customers and employees.
Our frontline staff has worked around-the-clock, to ensure that our buses remain safe for our employees and a reliable option for carrying essential workers (e.g. First-responders, healthcare, grocery store, and warehouse workers, etc.), and those making essential trips.
We have implemented changes on how you ride, with guidance from the Humboldt County Department of Public Health, and Centers for Disease Control and Prevention (CDC).
Due to pandemic the HTA Office is CLOSED. Please call 707-443-0826 to schedule an appointment or to pick up orders, ticket sales, lost and found or general questions.
Our Office Hours: Monday-Friday, 8:00am-Noon, 1:00pm-4:30pm.
The State of California and Humboldt County have made it mandatory to wear a face mask while riding transit.
Passengers cannot ride Humboldt Transit Authority (HTA) buses without a face mask unless medically exempt. All individuals in Humboldt County are required to wear protective face masks in accordance with the California Department of Public Health Guidelines wherever they may come in contact with or less than six feet away from non-household members in both public and private places. This requirement includes all public spaces, including when riding public transportation, and particularly when those locations are indoor or in other areas where physical distancing is not possible.
If you have a medical condition and your medical provider has instructed you not to wear a face mask (over mouth and nose), these individuals are instructed to wear a full-face shield. These individuals are also required to complete the HTA Reasonable Modification Grievance Form before the request is granted.
Please follow this link for the existing California Department of Public Health (CDPH) guidance for the use of face coverings: Guidance For the Use of Face Coverings
Customers should remain at least six feet apart while riding HTA Buses, where possible, and when boarding/exiting the vehicle. We’ve placed signs on our buses that remind customers to keep a safe distance, and wear a mask as required.
For the safety of our Operators, we now have a designated social distancing area on our buses. We ask that you give our Operators plenty of space, and avoid approaching them when possible.
HTA is operating on a schedule effective May 18, 2020. We strongly recommend that you check our service alerts before making essential trips – it’s where you can find the most up-to-date information on delays or changes.
Cleaning & Sanitation
HTA has implemented enhanced cleaning protocols, to help protect against the spread of COVID-19. We’re cleaning and sanitizing our entire fleet nightly, and using hospital-grade solutions to wipe down high touch areas, such as stanchions, nylon straps, rails, seats, front and rear doors, seat frames, chime cords, stop buttons, the Operator cabin, fogging buses and more. We’re also disinfecting the locations where our essential employees work daily, including our Maintenance and Fuel & Wash facilities, as well as our administrative office.
Safety is a shared responsibility, and customers awareness of and engagement with their own safety will be key. Everyone in the system will have a role to play in keeping our city healthy, and we all play a role in keeping HTA Buses healthy and safe. Below are safety tips to follow when traveling on public transit:
- Wear a face covering for essential travel when riding transit or out in public; face coverings are required on all HTA Buses.
- Whenever possible, leave at least six feet of space between you and others, and avoid sitting in a vacant seat directly next to another passenger.
- Avoid crowded buses and wait for the next bus, when possible.
- Wash your hands with soap and water for at least 20 seconds, before and after you travel. Hand washing tips from the CDC can be viewed here.
- Use hand sanitizing stations installed in every bus after touching frequently handled surfaces, such as stanchion bars, straps, seat backs, or handles.
- Avoid touching your eyes, nose, and mouth with unwashed hands.
- Cover your cough or sneeze with a tissue, then throw the tissue in the trash. If you do not have a tissue, use your sleeve (not your hands).
- Limit unnecessary travel and stay home if you are not feeling well, even if your symptoms are mild.
By working together, we can flatten the curve and protect the most at-risk members of our communities!
November 18, 2020
HTA Office is CLOSED
Please call 707-443-0826 to schedule an appointment or to pick up orders, ticket sales, lost and found or general questions.
Our Office Hours: Monday-Friday, 8:00am-Noon, 1:00pm-4:30pm
LA OFICINA DE HTA ESTA CERRADA
Llame al 707-443-0826 para programar una cita o para recoger pedidos, objectos perdidos o preguntas generales.
Nuestro Horario de Oficina: Lunes-Viernes, 8:00am-Mediodia, 1:00pm-4:30pm
July 9, 2020
How to Use the External Bike Racks
Click here to view Video on how to use external bike racks
NOTE: FOR YOUR SAFETY, LOADING AND UNLOADING OF BICYCLES SHOULD BE DONE FROM THE CURBSIDE OF THE BUS.
Steps for Loading Bikes
- Prepare your bike for loading. Remove water bottles, pumps, panniers, saddle bags, and other loose items that could fall off while the transit vehicle is in motion.
- Inform the transit operator that you will be loading your bike. You must load your bike from the curb or from in front of the transit vehicle. Do not step beyond the driver’s side of the vehicle into passing traffic to load your bike.
- If the rack is in the stowed (vertical) position, squeeze the latch handle to release the latch, then fold the bike rack down. You need only use one hand to unlatch and pull the bike rack down, so that your other hand is available to hold your bike. It is not necessary to lean your bike against the transit vehicle.
- Lift your bike onto the bike rack, fitting your front wheel into a wheel slot labeled for a front wheel. The purpose of the directional placement is to make adjacent bikes easy to load and unload.
- Raise the Support Arm Hook over the front tire. The primary purpose of the Support Arm is to keep the bike secure while the transit vehicle is in motion. Some bikes may sit in the wheel tray without use of the Support Arm, but the rack must not be used without the Support Arm.
The Support Arm Hook must be between the highest point of the tire and the head tube. Incorrect Support Arm Hook placement may result in the bike falling from the rack, potentially damaging the transit vehicle or other vehicles. Place the Support Arm Hook over fenders as required to achieve the correct hook position. Some bike accessories such as front racks and baskets with vertical support stays may preclude correct hook placement. Bikes with accessories that conflict with correct support arm placement must not be loaded onto the rack.
- Secure the bike with the orange wrap strap around the fork of the bike (or other accessible component) and stick hook and loop back to itself. Wrap the velcro strap around support arm handle as shown.
- Board the transit vehicle and enjoy the ride! Choose a seat near the front of the vehicle to keep an eye on your bike. DON’T FORGET you have a bike with you when you get off at your stop.
Steps for Unloading Bikes
- Inform the transit operator driver that you will be unloading your bike as you approach your stop. Use the front door to exit the transit vehicle. Unload your bike from in front of the vehicle or from the curb, not from the street.
- Remove the Orange Velcro Strap and raise the Support Arm Hook up and off the tire and return it to its stowed position.
- Lift your bike out of the bike rack.
- Fold up the Bike-Rack for Buses if there are no bikes on the rack and no one else is waiting to load their bike. The bike rack will lock into place in the stowed position.
- Step away from the transit vehicle with your bike onto the curb.
If your bike is accidentally left on the bus, please contact our office at 707-443-0826. The office is located at 133 “V” Street, Eureka and open between Monday – Friday from 8am – 4:30pm.
**For future reference click on the “How to Ride” tab at the top right of the home page, and select “Bring your bike onboard” under Other Information**
Bike racks are provided as a convenience to bus riders. Humboldt Transit Authority is not responsible for: the theft or loss of bikes; damages incurred to bikes while on the transit system or at a bus stop; damages to bikes during loading or unloading; or injury to the rider during loading or unloading a bike. Riders will be responsible for any damages or injuries to third parties caused by the rider or bike while loading or unloading the bike, or failing to secure the bike on the rack correctly.
June 18, 2020
Beginning on Friday June 19, 2020, the bus stops at 4th & U Street (Red Lion) and 4th & Q Street (Greyhound) will be closed for service.
There will be a temporary bus stop at 4th and X Street. This temporary stop is located southbound, just past Target. Additionally, a temporary bus stop will be placed on 4th & P Street (Fraga’s Sweetheart Motors) just past the 4th & Q Street bus stop.
May 13, 2020
Getting Back to Work with HTA
Humboldt Transit Authority (HTA) will play a key part of getting worker’s back on the job in California as the state allows businesses to partially reopen. As customers and employees return to public transit, they should be aware that several important changes have been made due to the coronavirus pandemic.
HTA remains committed to providing services to those who rely on buses, but temporary service adjustments will remain in place for buses that reflects current ridership demand.
Effective May 18, 2020, HTA will increase bus service during the week and a modified schedule for Saturday. For more information regarding RTS, ETS, WC, or SoHum, please refer to the service provider links on the website.
HTA began making riders board at the rear doors of buses last month, among other operational changes in effort to slow the spread of coronavirus. This allowed HTA to restrict passengers and install physical partitions.
Beginning on Monday May 18, 2020, boarding will resume through the front door and fares will be collected. To reduce contact and cash fares, HTA recommends purchasing a $10 or $20 Regional Transit Pass or using the Token Transit App. Tickets can also be purchased in advance at the HTA online store with a credit card and in return tickets will be mailed to you.
Wheelchair Securement Stations During COVID-19 Pandemic
Effective May 18, 2020, if you are in a mobility device and need a ride, please contact Dial-a-Ride at 707-442-4555 to schedule a FREE Ride. All trips made with Dial-a-Ride will be bus stop to bus stop only. Dial-a-Ride will strictly follow the departure times listed on the most current bus schedule from 7:00am to 7:00pm Monday through Friday, and 10:00am to 5:00pm on Saturday.
To encourage social distancing practices and protect customer and employee well-being, HTA recommends maintaining a six-foot distance between the passengers inside buses, at bus shelters/transfer points, and your HTA operator. Whenever possible, leave an open seat between yourself and other riders, and stay home if you feel sick or are experiencing symptoms. Facial Coverings are Mandatory!
- No Mask No Ride
- Have your mask on and fare ready before entering the bus.
- When boarding, one person at a time at the fare box. Wait your turn!
- No loitering around the driver’s area.
- Download Token Transit App or purchase passes at hta.org.
- Exit through the rear door.
- Use hand sanitizer stations available on HTA transit buses.
- Wash hands often with soap and water for at least 20 seconds.
- Avoid touching your eyes, nose, and mouth.
- Cover your cough or sneeze with a tissue or sleeve.
- Stay home when you are sick.
Cleaning and Protection
HTA continues to aggressively expand agency-wide cleaning and safety protocols in response to the coronavirus. Besides the standard nightly cleanings, vehicles receive additional cleaning around the high touched surface areas, such as handrails, door buttons, grab rails, and hanging straps, cleaned with a solution approved by the Environmental Protection Agency (EPA).
April 10, 2020
Notice of Change of Service
Southern Humboldt Saturday Schedules
(Currently operating Mon-Sat)
On Monday April 13, 2020 Southern Humboldt will no longer service the Avenue of the Giants between Holmes and Myers Flat.
The affected stops are:
The North and Southbound Redcrest and Weott freeway ramps will be serviced.
April 7, 2020
Humboldt Transit Authority continues to closely monitor the Coronavirus Disease 2019 (also known as COVID-19), staying in contact with the Center for Disease Control and Prevention (CDC) and the County of Humboldt Public Health Department.
We understand how news of the virus is causing stress and anxiety, especially as it relates to travel and public spaces. We cannot stress enough how important it is for individuals to take precautions and responsibility for their own well-being to help slow the spread of COVID-19.
Any public space creates an opportunity for exposure to respiratory viruses, which is why it is important to review the best way to prevent infection. We encourage all passengers to wear a mask and gloves while riding the bus. Of course, avoiding exposure is the primary way.
Stay safe and healthy. Please practice hand-washing and social distancing.
April 6, 2020
COVID-19 UPDATE for K-TNET & TRINITY TRANSIT
K-TNET is no longer providing service between Hoopa and Willow Creek,
and Trinity Transit is no longer providing service between Weaverville and Willow Creek.
AVISO COVID -19 PARA K-TNET Y TRINITY TRANSIT
No habra servicio entre Weaverville, Hoopa, y Willow Creek por medio de; K-TNET y Trinity Transit.