Humboldt Transit Authority News

HTA OFFICE IS CLOSED

November 18, 2020

HTA Closed

HTA Office is CLOSED

Please call 707-443-0826 to schedule an appointment or to pick up orders, ticket sales, lost and found or general questions.

Our Office Hours: Monday-Friday, 8:00am-Noon, 1:00pm-4:30pm

LA OFICINA DE HTA ESTA CERRADA

 Llame al 707-443-0826 para programar una cita o para recoger pedidos, objectos perdidos o preguntas generales.

Nuestro Horario de Oficina: Lunes-Viernes, 8:00am-Mediodia, 1:00pm-4:30pm

How to Use the External Bike Racks

July 9, 2020

How to Use the External Bike Racks

Click here to view Video on how to use external bike racks

NOTE: FOR YOUR SAFETY, LOADING AND UNLOADING OF BICYCLES SHOULD BE DONE FROM THE CURBSIDE OF THE BUS.

Steps for Loading Bikes

  1. Prepare your bike for loading. Remove water bottles, pumps, panniers, saddle bags, and other loose items that could fall off while the transit vehicle is in motion.

 

  1. Inform the transit operator that you will be loading your bike. You must load your bike from the curb or from in front of the transit vehicle. Do not step beyond the driver’s side of the vehicle into passing traffic to load your bike.

 

  1. If the rack is in the stowed (vertical) position, squeeze the latch handle to release the latch, then fold the bike rack down. You need only use one hand to unlatch and pull the bike rack down, so that your other hand is available to hold your bike. It is not necessary to lean your bike against the transit vehicle.

 

  1. Lift your bike onto the bike rack, fitting your front wheel into a wheel slot labeled for a front wheel. The purpose of the directional placement is to make adjacent bikes easy to load and unload.

 

  1. Raise the Support Arm Hook over the front tire. The primary purpose of the Support Arm is to keep the bike secure while the transit vehicle is in motion. Some bikes may sit in the wheel tray without use of the Support Arm, but the rack must not be used without the Support Arm.

 

The Support Arm Hook must be between the highest point of the tire and the head tube. Incorrect Support Arm Hook placement may result in the bike falling from the rack, potentially damaging the transit vehicle or other vehicles. Place the Support Arm Hook over fenders as required to achieve the correct hook position. Some bike accessories such as front racks and baskets with vertical support stays may preclude correct hook placement. Bikes with accessories that conflict with correct support arm placement must not be loaded onto the rack.

 

  1. Secure the bike with the orange wrap strap around the fork of the bike (or other accessible component) and stick hook and loop back to itself. Wrap the velcro strap around support arm handle as shown.

 

  1. Board the transit vehicle and enjoy the ride! Choose a seat near the front of the vehicle to keep an eye on your bike. DON’T FORGET you have a bike with you when you get off at your stop.

                                                                                                                

 Steps for Unloading Bikes

 

  1. Inform the transit operator driver that you will be unloading your bike as you approach your stop. Use the front door to exit the transit vehicle. Unload your bike from in front of the vehicle or from the curb, not from the street.

 

  1. Remove the Orange Velcro Strap and raise the Support Arm Hook up and off the tire and return it to its stowed position.

 

  1. Lift your bike out of the bike rack.

 

  1. Fold up the Bike-Rack for Buses if there are no bikes on the rack and no one else is waiting to load their bike. The bike rack will lock into place in the stowed position.

 

  1. Step away from the transit vehicle with your bike onto the curb.

 

If your bike is accidentally left on the bus, please contact our office at 707-443-0826. The office is located at 133 “V” Street, Eureka and open between Monday – Friday from 8am – 4:30pm.

**For future reference click on the “How to Ride”  tab at the top right of the home page, and select “Bring your bike onboard” under Other Information**

Liability

Bike racks are provided as a convenience to bus riders. Humboldt Transit Authority is not responsible for: the theft or loss of bikes; damages incurred to bikes while on the transit system or at a bus stop; damages to bikes during loading or unloading; or injury to the rider during loading or unloading a bike. Riders will be responsible for any damages or injuries to third parties caused by the rider or bike while loading or unloading the bike, or failing to secure the bike on the rack correctly.

 

Stop Changes for 4th Street, Eureka

June 18, 2020

NOTICE

Beginning on Friday June 19, 2020, the bus stops at 4th & U Street (Red Lion) and 4th & Q Street (Greyhound) will be closed for service.

 

There will be a temporary bus stop at 4th and X Street. This temporary stop is located southbound, just past Target. Additionally, a temporary bus stop will be placed on 4th & P Street (Fraga’s Sweetheart Motors) just past the 4th & Q Street bus stop.

Service Adjustments Effective May 18, 2020

May 13, 2020

Getting Back to Work with HTA

Humboldt Transit Authority (HTA) will play a key part of getting worker’s back on the job in California as the state allows businesses to partially reopen. As customers and employees return to public transit, they should be aware that several important changes have been made due to the coronavirus pandemic.

Service Adjustments

HTA remains committed to providing services to those who rely on buses, but temporary service adjustments will remain in place for buses that reflects current ridership demand.

Effective May 18, 2020, HTA will increase bus service during the week and a modified schedule for Saturday. For more information regarding RTS, ETS, WC, or SoHum, please refer to the service provider links on the website.

Bus Boarding

HTA began making riders board at the rear doors of buses last month, among other operational changes in effort to slow the spread of coronavirus. This allowed HTA to restrict passengers and install physical partitions.

Beginning on Monday May 18, 2020, boarding will resume through the front door and fares will be collected. To reduce contact and cash fares, HTA recommends purchasing a $10 or $20 Regional Transit Pass or using the Token Transit App. Tickets can also be purchased in advance  at the HTA online store with a credit card and in return tickets will be mailed to you.

Wheelchair Securement Stations During COVID-19 Pandemic

Effective May 18, 2020, if you are in a mobility device and need a ride, please contact Dial-a-Ride at 707-442-4555 to schedule a FREE Ride. All trips made with Dial-a-Ride will be bus stop to bus stop only. Dial-a-Ride will strictly follow the departure times listed on the most current bus schedule from 7:00am to 7:00pm Monday through Friday, and 10:00am to 5:00pm on Saturday.

Social Distancing

To encourage social distancing practices and protect customer and employee well-being, HTA recommends maintaining a six-foot distance between the passengers inside buses, at bus shelters/transfer points, and your HTA operator.  Whenever possible, leave an open seat between yourself and other riders, and stay home if you feel sick or are experiencing symptoms. Facial Coverings are Mandatory!

Rider Tips:

  • No Mask No Ride
  • Have your mask on and fare ready before entering the bus.
  • When boarding, one person at a time at the fare box. Wait your turn!
  • No loitering around the driver’s area.
  • Download Token Transit App or purchase passes at hta.org.
  • Exit through the rear door.
  • Use hand sanitizer stations available on HTA transit buses.
  • Wash hands often with soap and water for at least 20 seconds.
  • Avoid touching your eyes, nose, and mouth.
  • Cover your cough or sneeze with a tissue or sleeve.
  • Stay home when you are sick.

Cleaning and Protection

HTA continues to aggressively expand agency-wide cleaning and safety protocols in response to the coronavirus. Besides the standard nightly cleanings, vehicles receive additional cleaning around the high touched surface areas, such as handrails, door buttons, grab rails, and hanging straps, cleaned with a solution approved by the Environmental Protection Agency (EPA).

Notice of Change of Service for Southern Humboldt

April 10, 2020

Notice of Change of Service

Southern Humboldt Saturday Schedules

(Currently operating Mon-Sat)

On Monday April 13, 2020 Southern Humboldt will no longer service the Avenue of the Giants between Holmes and Myers Flat.

The affected stops are:

Holmes

Redcrest

High Rock

Dyerville Overlook

Founders Grove

Woman’s Federation

Burlington

Williams Grove

Hidden Springs

The North and Southbound Redcrest and Weott freeway ramps will be serviced.

Essential Trips COVID-19

April 7, 2020

Humboldt Transit Authority continues to closely monitor the Coronavirus Disease 2019 (also known as COVID-19), staying in contact with the Center for Disease Control and Prevention (CDC) and the County of Humboldt Public Health Department.

We understand how news of the virus is causing stress and anxiety, especially as it relates to travel and public spaces. We cannot stress enough how important it is for individuals to take precautions and responsibility for their own well-being to help slow the spread of COVID-19.

Any public space creates an opportunity for exposure to respiratory viruses, which is why it is important to review the best way to prevent infection. We encourage all passengers to wear a mask and gloves while riding the bus. Of course, avoiding exposure is the primary way.

Stay safe and healthy. Please practice hand-washing and social distancing.

COVID-19 UPDATE for K-TNET & TRINITY TRANSIT

April 6, 2020

COVID-19 UPDATE for K-TNET & TRINITY TRANSIT

K-TNET is no longer providing service between Hoopa and Willow Creek,

and Trinity Transit is no longer providing service between Weaverville and Willow Creek.

 

AVISO COVID -19 PARA K-TNET Y TRINITY TRANSIT

No habra servicio entre Weaverville, Hoopa, y Willow Creek por medio de; K-TNET y Trinity Transit.

COVID-19 Updated Schedules

April 1, 2020

Responding to heightened COVID-19 concerns.

Humboldt Transit will introduce Saturday service on all routes starting Thursday April 2, 2020. In addition, there will be NO Sunday Service.

This will affect: Redwood Transit System, Eureka Transit Service, Willow Creek and Southern Humboldt.

During the COVID-19 response riders should take into account that electronic resources such as Google maps, Transit app and other applications and websites WILL NOT have accurate information for all trips.

 

AVISO

Respondiendo a mayores preocupaciones de COVID-19

Humboldt Transit Authority introducira el  servicio del sabado en todas las rutas a partir del Jueves, 2 de Abril del 2020.

Ademas NO habra servicio los Domingos. Esto afectara los servicios de; Redwood Transit System, Eureka Transit System, Willow Creek, y Southern Humboldt.

Durante la respuesta COVID-19, los pasajeros deben tomar en cuenta que los recursos electronicos como los mapas de Google, la aplicacion de Transit y otras aplicaciones y sitios web NO TENDRAN informacion precisa para todos los viajes.

Order of the Health Officer of the County of Humboldt

March 30, 2020

Order of the Health Officer of the County of Humboldt

For All:     RTS/ETS/AMRTS Routes

If you are in a mobility device and need a ride, please contact City Cab at 707-442-4555 two (2) hours before your departure if possible.

People must use public Transit ONLY for purposes of performing Essential Activities or to travel to and from work to operate essential businesses or maintain essential Governmental Functions.  People riding on public transit must comply with social distancing requirements to the greatest extent feasible.

 

Orden Oficial de Saud del Condado de Humboldt

Todas las Rutas de:      RTS/ETS/AMRTS

Si usted usa una silla de movilidad y necesita transporte, comuniquese con City Cab al 707-442-4555 dos (2) horas antes de su salida, si es possible.

Todas las personas deben usar el transporte publico SOLO con el proposito de realizar actividades o negocios esenciales o mantener funciones gubernamentales esenciales. Las personas que viajan en transporte publico deben cumplir con los requisitos de distnaciamiento social en la mayor medida possible.

Reduced Service for Arcata Mad River Transit

March 27, 2020

Effective immediately the Arcata Transit will only be running the orange route until further notice.   Monday – Saturday